|
With the advent of communication technology, the world has shifted to a more dynamic environment increasing substantially the speed of day-to-day business. Consequently, the gap in knowledge between the lay person and the developer has increased constantly over the years, having the effect that most of the people are not able to keep up to date with the ever progressing technology.
Being involved in the plumbing and electrical industry for a decade and by being constantly in touch with the contractor we identify the need to publish the relevant industry information in order for the buyer to make an informed decision. This is from this market evaluation that the concept of the “electronic catalogue and product website” was created which consists of capturing and publishing the information of one specific industry and to make it available on the Internet and CD.
In every industry, it is extremely difficult for the buyer to obtain accurate information across the industry. Most of the information is spread into hard copy and over the Internet.
Printed hard copies are not always available and require extensive storage space.
Current Practice
For the buyer the industry information is almost impossible to acquire
Industries information is scattered all over the web (when available)
Only 10% of the companies pertaining to an industry can afford maximum exposure of their products.
Comparison between products is impossible or totally incomplete
International exposure is limited to company level
Each manufactures website or database looks different (Standard)
- Standardization of information, therefore increasing
the communication level between the industry
participants
- Entire industry information is centralized and
therefore easy to find
- The database is comprehensive an can be
used for any reference work
- Buyers can compare different products before
making a decision
- A specific industry can be represented internationally
- Representation is uniform and complies to e-commerce
standard
- Cost is lower because of proper market penetration
and wider income base
We are currently involved with major players in the South African market such as Plumblink, The Voltex Group, ElectroBase Independent Wholesaler, Philips, ABB, Hilti, DPI Plastics, just to name a few.
- To be a market leader in our field with regard to product
website, electronic catalogues and website design
- To provide appropriate high quality products with
excellent customer service
- We are committed to a policy of equal opportunity,
empowering people, and being at the forefront of technology
for all our customers
- Customer satisfaction is key to our business
e-cat is committed to a policy of equal opportunity, empowering people, building relationship and trust to develop a climate of respect and improving lives amongst all our staff
We are part of a wider society, in that we have responsibilities not just to our customers, but also to our employees, our shareholders and the larger community.
- Delivery of high quality products and services are a top
priority to e-cat
- All our people are committed to produce high quality
work in order to have excellent customer satisfaction
- Customer satisfaction means the trust and confidence
in e-cat
- Every successful product delivered must
create a recommendation for further business
|
|
 |
|
 |
|
